Fifth Third Bank (NASDAQ: FITB) today announced it is sending two financial empowerment mobiles (eBuses) to Florida to help in the aftermath of Hurricane Irma. Branches began opening Tuesday morning, and to date, more than 125 of the Bank’s 150 financial centers in Florida have reopened. The eBuses will serve as a station to apply for FEMA assistance, use a Wi-Fi hotspot, charge phones and cool off.
The first eBus arrives in Tampa on Friday and will be in Naples and Daytona Beach next week. Fifth Third also has placed two mobile ATMS in Florida in areas where many ATMs aren’t working – one in Naples and one in Daytona Beach. The ATMs and eBuses will be moved as the Bank assesses the communities’ needs.
“Our families, customers and communities have encountered hardship, and small sources of relief and comfort can make a big difference for all of us that have been impacted,” said David Call, regional president for Fifth Third in Florida. “We are responding quickly to provide monetary support for relief efforts, access to cash via mobile ATMs and aid through our eBuses to Florida communities that need it most. We also are launching an assistance program to help our customers as they get back on their feet.”
The Bank is making a $250,000 donation to the American Red Cross to support hurricane relief efforts. Fifth Third also will match donations from employees, customers and the community through an American Red Cross microsite, www.redcross.org/fifththirdbank-pub, up to an additional $250,000, through Oct. 31. Donations are tax-deductible and the minimum donation is $10.
For customers, Fifth Third’s assistance program encompasses the entire state of Florida and includes waiving or refunding some fees and providing some special relief. For a full list of assistance, go to 53.com/irmasupport.
For the most up-to-date information about the status of local financial centers, go to 53.com/irmasupport, or log in to accounts through online banking at 53.com or with a mobile device at 53.com. Customers can continue to access accounts 24/7 and can transfer money, any time, from anywhere.
The Bank is grateful that all of its 1,159 Florida employees are safe.
“We are just beginning to understand the personal impact of this storm and the effect it will have on all of us,” Call said. “Fortunately, we have the support of 18,000 employees to help us get through it.”
Fifth Third is providing a concierge service for its Florida employees to help with making hotel or car reservations, finding contractors or ordering supplies among other services. The free concierge service will be provided through the end of the year to assist its employees recovering from the hurricane. A robust Employee Assistance Program also offers information and resources that are hurricane-specific.
About Fifth Third
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. As of December 31, 2016, the Company had $142 billion in assets and operates 1,191 full-service Banking Centers, and 2,495 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management. Fifth Third also has a 17.9% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of December 31, 2016, had $315 billion in assets under care, of which it managed $31 billion for individuals, corporations and not-for-profit organizations through its Trust and Brokerage businesses. Investor information and press releases can be viewed at www.53.com. Fifth Third’s common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.”