Protect your peace of mind.

Already Have Identity Alert?

You’ve worked hard to build a good life for yourself and family. The last thing you want to do is risk a damaging blow to your reputation and future by a digital fraudster.

Protecting Yourself from Phishing

To help keep you and your money safe from fraudsters, be on the lookout for these common warning signs. And remember: We’re always here to help.

SmartShieldTM Security

We are committed to protecting the data and reputation of all Fifth Third customers with complimentary enhanced security, providing:

  1. Threat blocking: Prevent unauthorized access with two-factor identification, biometric logins and custom encryption.
  2. Live support: Connect with a human agent to answer your questions or resolve any issues.
  3. Smart alerts: Receive immediate risk alerts and paths to resolution.
  4. Trends and monitoring: Stay one step ahead of fraudsters with the latest threat trends and monitoring.



Up Your Protection with Fifth Third Identity Alert®

For extra protection, we offer two levels of Fifth Third Identity Alert®, our end-to-end, comprehensive identity protection to shield you from the dark web. Choose the package that best fits your needs.

Fifth Third Identity Alert®
Fifth Third Identity Alert Premium®
Daily Credit Monitoring 1 bureau*1 3 bureaus*2
Monthly Credit Monitoring 3-bureau credit reports**3 and VantageScore credit scores**4
Social Security Monitoring Your Social Security number*5 You and your children*5,6
Identity Theft Insurance Up to $25,000*7 Up to $1,000,000*8
Email and Text Alerts Configure your fraud alert preferences, including email and text**
Price with a Fifth Third Checking or Express Banking Account9 $7/month $10/month
Price with a Fifth Third Preferred or Private Bank Checking Account10 $0/month $5/month
Price for all other deposit accounts $10.95/month $15.95/month

Upon enrollment, your monthly fee will be automatically deducted from your Fifth Third checking account each month unless you call 1‑800‑972‑3030 to cancel your membership.

Test Your Identity Theft I.Q.

Identity theft happens when someone assumes another’s personal identification, such as a Social Security number, name or financial information. The more you know about identity theft, the better equipped you are to protect yourself and your family. See how well you can answer these identity theft questions.

What Can I Do to Protect Myself Against Identity Theft?

There are simple steps you can take to protect against identity theft, including:

  • Monitoring your credit report
  • Removing unused credit cards and IDs from your wallet
  • Switching to electronic billing

Visit our Identity Theft Education page to learn more about how identity theft works and for tips that you can start using today.

Also, for round-the-clock, advanced identity theft protection, enroll in Fifth Third Identity Alert.®

How Fifth Third Helps Protect You

From using the latest encryption technology to offering a full suite of account alerts, we offer multiple layers of identity and fraud protection.

Learn how we protect your banking and personal information on a daily basis. You can find additional identity protection tips and information on our Privacy & Security page.

To report fraudulent or suspicious activity with your account, call 1‑800‑972‑3030, Monday through Friday, 7 a.m.‑8 p.m. and Saturday, 8:30 a.m.‑5 p.m., ET.

Additional Resources