A debit card is a payment card that lets you pay for purchases and withdraw cash directly from your checking account. When you use your debit card, the money is instantly deducted from your account balance instead of borrowing money like with a credit card.

You can activate your card online via our mobile app, online banking, or by calling 1-800-621-2554.

Fifth Third does not currently offer the ability to lock your debit card through online banking or mobile app. Customers seeking to restrict card usage should contact Fifth Third directly for available alternatives.

If you're a new customer, visit your local Fifth Third Bank branch to apply for a debit card. If you're an existing customer and need to order a replacement card, call us at 1-800-972-3030 or visit your local branch.

To report a lost or stolen card, please contact us immediately at 1-800-782-0279. Customer Service Representatives are available at this line 24/7. We'll cancel your card and order you a replacement. You can also report your card as lost or stolen at any time online or via the Fifth Third mobile app.³

Fifth Third Bank ATMs are free when using your Fifth Third debit card. When you use an ATM not owned by us, you may be charged a fee by the ATM operator. You can find fee-free ATMs in our network using our ATM locator² or our mobile app.

Yes, you can use your Fifth Third debit card when traveling, including internationally. For your security, please notify us of your travel plans before you leave by calling 1-800-972-3030 or through your online banking account to prevent your card from being declined.³

No, debit cards do not help build credit since the money comes directly from your checking account rather than extending credit. If you're looking to build credit, consider applying for a credit card instead.