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Contact Us

Thank you for visiting Please visit our Frequently Asked Questions (FAQs) to find quick answers to your questions. For further assistance use the categories below to contact us.

Contact Us By Phone
Customer Service Call Center - 1-800-972-3030
Monday-Friday 7am-8pm EST
Saturday 8:30am-5pm EST
Closed Sunday

Lost or Stolen Bank Card - 1-800-782-0279
24 hours a day, 7 days a week

TDD - 1-800-546-7068
Monday-Friday 7am-8pm EST
Saturday 8:30am-5pm EST
Closed Sunday
This number requires a compatible TDD/TTYL machine.

Apply for a Home Loan or Refinance

Telephone Banking Guide

Send Online Message
If you are a Fifth Third customer, we recommend that you log in to Internet Banking and send a secure message by selecting the "Contact Us" link in Internet Banking. This will allow you to authenticate into our system and securely ask questions about your accounts. Fifth Third can respond to your questions securely through our Internet Banking Message Center.
» Please choose an option and select Continue.
Yes, I am a current Fifth Third Bank customer and
would like to log in to Internet Banking to securely ask a question about my accounts.
No, I am not a Fifth Third Bank customer and have
general inquiries not related to an account.



Find to reorder checks online, the difference between the available and ledger balance and the types of overdraft protection Fifth Third offers.

Bank Protection
Please call us if you discover any suspicious online sites, emails, or other fraudulent activity.
Phone: 1-800-676-5869
Learn more about protecting yourself