Top Credit Card FAQs

GENERAL

FINANCIAL ASSISTANCE

COMPROMISED CARD

CHIP CARDS

Customer Service Numbers

Personal

Customer Service Call Center

1-800-972-3030
Monday through Friday, 6 a.m. to 9 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday

Lost or Stolen Bank Card

1-800-782-0279
24 hrs, 7 days a week

TDD

1-800-546-7068
Monday through Friday, 6 a.m. to 9 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday

This number requires a compatible TDD/TTYL machine

Apply for a Home Loan or Refinance

1-866-351-5353
Monday through Thursday, 8 a.m. to 8 p.m. EST
Friday, 8 a.m. to 6 p.m. EST
Saturday, 9 a.m. to 3 p.m. EST

Toll-Free International Fraud Support
1-513-900-3080