Top Personal Banking FAQs
GENERAL
CHECKING AND SAVINGS ACCOUNTS
FRAUD TEXT ALERT
ATM NETWORK
Zelle Pay®
GENERAL
ENROLLMENT
TOKEN MANAGEMENT
FINDING A CONTACT
RECEIVING MONEY
SENDING MONEY
ALERTS
SIRI
Customer Service Numbers
Personal
Customer Service Call Center
1-800-972-3030
Monday through Friday, 8 a.m. to 6 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday
Lost or Stolen Bank Card
1-800-782-0279
24 hrs, 7 days a week
TDD
1-800-546-7068
Monday through Friday, 8 a.m. to 6 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday
This number requires a compatible TDD/TTYL machine
Apply for a Home Loan or Refinance
1-866-351-5353
Monday through Thursday, 8 a.m. to 8 p.m. EST
Friday, 8 a.m. to 6 p.m. EST
Saturday, 9 a.m. to 3 p.m. EST
Toll-Free International Fraud Support
1-513-900-3080