Welcome to Fifth Third Bank
What to Expect
Our goal is to provide you with the information, tools and resources you need to make the transition seamless.
Please be sure to reference your Fifth Third Welcome Packet which contains important information about your loan transfer including:
- New Account Number
- Payment Information
- Contact Information
- Answers to Frequently Asked Questions
It may take up to 72 hours after the transfer date before your account information will be shown on any of our systems.
It’s perfectly natural to have questions.
We understand this transition might bring up some questions – and you’re not alone. So we’ve compiled a list of answers to the most frequently asked questions to help guide you along the way.
Solutions for making your monthly payments.
Your Welcome Packet has information on your monthly payment. Check out the Payment Options section outlined in the FAQs for convenient, hassle-free ways to make your payment.
Want to say goodbye to checks and stamps?
Sign up for automatic payments:
All escrow balances are transferred to Fifth Third.
If you currently have an escrow account for your tax and/or insurance payments, they will continue to be collected and paid by Fifth Third from your escrow account.