Fifth Third Board of Directors

Timothy N. Spence

Timothy N. Spence

Chairman, Chief Executive Officer and President

Name Title Company
Nicholas K. Akins Retired Chairman & CEO

Lead Independent Director
American Electric Power Company

Fifth Third Bancorp
B. Evan Bayh III Senior Advisor Apollo Global Management
Jorge L. Benitez Retired CEO
U.S. and Senior
Managing Director
North America
Katherine B. Blackburn Executive Vice President Cincinnati Bengals, Inc.
Emerson L. Brumback Retired President & COO M&T Bank
C. Bryan Daniels Founding Partner Prairie Capital
Linda W. Clement-Holmes Retired Chief Information Officer The Procter & Gamble Company
Laurent Desmangles Retired Senior Partner and Managing Director Boston Consulting
Mitchell S. Feiger Retired CEO and President

Retired Chairman and CEO
MB Financial, Inc.

Fifth Third Bank (Chicago)
Thomas H. Harvey Chief Executive Officer Energy Innovation: Policy and Technology, LLC
Gary R. Heminger Retired President, CEO and Director Marathon Petroleum Corporation
Eileen A. Mallesch Retired Chief Financial Officer Nationwide Property & Casualty Segment, National Mutual Insurance Company
Michael B. McCallister Retired Chairman & CEO Humana Inc.
Kathleen A. Rogers Retired Executive Vice President & Chief Financial Administration Officer U.S. Bank
Marsha C. Williams Retired Senior Vice President & Chief Financial Officer Orbitz Worldwide, Inc.

For questions or problems related to any of our products or service please contact our customer service:

By Mail:

Fifth Third Bank General Inquiries:

Fifth Third Bank
5050 Kingsley Dr., MD# 1MOCOP
Cincinnati, OH 45263

For Mortgage Inquiries:

Fifth Third Bank
Mortgage Disputes
5050 Kingsley Dr., MD# 1MOCFP
Cincinnati, OH 45263

By Phone:

Personal: 1-800-972-3030
Business: 1-877-534-2264
Commercial: 1-866-475-0729
International: 1-513-579-5353

By Secure Message Center:

Log into your Fifth Third Bank account at Select “Messages” from the menu tree on the left and submit your question through our secure message center where we will respond to your correspondence by email.

For concerns relating to financial, or accounting issues, you may contact Fifth Third EthicsLine 24 hours a day, seven days a week at:

You may report your concerns anonymously, if you wish. For complaints that are not anonymous, we will respect the confidentiality of those who raise concerns, subject to our obligation to investigate the concern and any obligation to notify third parties, such as regulators and other authorities.

For questions or issues requiring attention from the Board of Directors, please mail your correspondence to:

Fifth Third Bancorp - Attention Board of Directors
c/o Office of the Corporate Secretary
38 Fountain Square Plaza
MD: 10909F
Cincinnati, OH 45263