How to Get Started with Receivables Automation Webinar


Fifth Third’s Megan Rice interviews managed receivables expert Susan West on how to automate your receivables process.

Fifth Third’s Megan Rice will interview our in-house managed receivables expert, Susan West. Gain valuable insights into accounts receivables trends, learn how to begin implementing automation in your receivables process, and see how Fifth Third Bank can help support AR automation. Susan’s experience includes leading receivables at one of the largest diversified service providers in the world.

Webinar Presenters

Susan West

AVP, Senior Treasury Management Product Manager – Managed Receivables

Susan West is a Senior Product Manager for Managed Receivables at Fifth Third Bank. She started her career as an accountant and over 17 years held various roles at a Fortune 500 company including implementing projects for Cash Application and Procure to Pay. She has a Six Sigma Black Belt and loves to improve processes, especially in receivables. Susan earned her Bachelor of Business Administration in Accounting at the University of Cincinnati. In her free time, she enjoys playing soccer and being with her family.  

Megan Rice

Treasury Management Product Manager – Instant Payments

Megan Rice is a Product Manager for Instant Payments at Fifth Third Bank with a passion for product development and modernizing payment technology. She holds a Bachelor of Science degree in business administration and a Master of Finance degree from the University of Dayton. Outside of work, she enjoys working out at Orange Theory and trying out new restaurants all over Cincinnati.


A recording of this program is not approved for CTP/CCM credits. Program CTP credits are only valid for one year.