A woman working in accounting analyzes data on a computer from automatic payment processes for healthcare.

How ePay enabled Cincinnati Children’s Hospital to do more with less


In this case study, read how Cincinnati Children’s Hospital and Fifth Third Bank partnered to increase efficiencies and boost revenue sharing opportunities for supplier payments.

National leader in children’s healthcare Cincinnati Children’s Hospital was still paying many of its suppliers by paper checks, putting a strain on their small AP team and limited resources. After implementing Fifth Third’s ePay and Paymode-X solutions,

Children’s reduced the number of paper checks issued by 39% and increased payments processed electronically by 62%.

"Fifth Third’s dedicated connection with the Children’s team speaks volumes. We know that there are bigger fish in the sea, but the team goes out of their way to make us feel important. They recognize what we are trying to accomplish and provide the resources to make that happen." – Steve Richards, Sr. Director of Disbursements

With Fifth Third’s ePay and Paymode-X, companies can:

  • Improve cash flow
  • Enhance payment processes
  • Boost defenses against fraud
  • Reduce costs
  • Strengthen supplier relationships
  • Expand supplier payment acceptance options

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