Hands counting and sorting US dollar bills against a blue-green background

The (Cash) King and I: Cash Acceptance for Retailers

03/20/2025

Learn from our expert at the forefront of cash management strategy.

Despite the rise of digital payments, cash handling in retail remains a crucial part of our payment system. According to the CPO of the Federal Reserve, over 90% of consumers plan to continue using cash. While cash can help with budgeting and minimizing the risk of data exposure, it is also critical in emergencies when digital payment systems fail. Moreover, cash is a vital payment option for the 20% of U.S. households who are unbanked or underbanked. The Payment Choice Act stands as a crucial safeguard for these 51 million Americans who rely on cash to purchase essentials. While only 16% of retail payments are made with currency, cash acceptance is a critical yet complex issue for retailers.

Webinar Presenter:

Robert Norman

Dir. CP Global Customer Manager Program, Fifth Third

Robert’s experience as a leader in cash management strategy at Fifth Third has given him a unique vantage point on the role of cash acceptance in today’s retail environment.

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