Fifth Third Welcome Center

On September 8, 2026, your Comerica accounts and services will transition to Fifth Third.

You’ll continue to have the support of a banking team and gain access to additional tools, expanded services and a broader banking network designed to support your day-to-day operations, manage cash flow and help you plan with confidence.

Move any money you’ll need for Labor Day weekend into your checking account before September 4 to ensure the money you may need is readily available for purchases, ATM withdrawals and other everyday banking needs over the weekend.

Continue using your Comerica accounts and services as you do today. Your money will stay safe and secure, your direct deposits and scheduled payments will continue on time, and you will be able to use your debit card, checks and ATMs as usual throughout the transition.

Please review the important transition information you receive and watch your mail for additional details about your online and mobile banking transition. If action is required for a specific account or service, we'll let you know directly.

The transition will happen automatically.

Your accounts, balances and scheduled activity will transfer automatically to Fifth Third. Your direct deposits and recurring automatic payments or transfers will continue without interruption. Your Comerica debit card and checks will continue to work, and you'll continue to have access to your money throughout the transition.

Please move any money you’ll need for Labor Day weekend into your checking account. You will not be able to initiate transfers from Friday, Sep. 4 at 6 p.m., ET through Monday, Sep. 7.

Your money will stay safe and secure, your direct deposits and scheduled payments will continue on time, and you will be able to use your debit card, checks and ATMs as usual throughout the transition.

If other action is required for a specific account or service, we'll let you know directly.

As we move your accounts to Fifth Third, there will be brief periods during which some Comerica online and mobile banking services will be unavailable.

Your money will stay safe and secure, your direct deposits and scheduled payments will continue on time, and you will be able to use your debit card, checks and ATMs as usual throughout the weekend.

For more details about service availability during transition weekend, refer to the schedule above.

The following will transfer automatically to Fifth Third:

• Your deposit accounts and loans
• Bill Pay payees, scheduled payments and payment history
• Recurring and future-dated transfers
• Six months of transaction history
• Statements (24 months)

Don't worry. The transition will happen automatically. Your accounts, balances and scheduled activity will transfer automatically to Fifth Third.

Your money will stay safe and secure, your direct deposits and scheduled payments will continue on time and you will be able to use your debit card, checks and ATMs as usual throughout the weekend.

If action is required for a specific account or service, we'll let you know directly. And if you're unsure about what you need to do, we're here to help.

Your current Comerica debit card will continue to work without interruption.

Your direct deposit will continue without interruption.

You can continue to use your current Comerica-branded checks without interruption.

Most Comerica branches are expected to continue operating and will become Fifth Third branches beginning September 8. Branch locations that are closing have been identified and communications have been sent.

Comerica branches will be closed Saturday, September 5 through Monday, September 7, for the transition and will reopen as Fifth Third branches on Tuesday, September 8. You can already use any Fifth Third or Comerica-branded ATM with no fee and will continue to have ATM access to your accounts throughout the transition weekend.

You will continue to have access to your accounts, your money and your everyday banking services, with your local team there to support you.

We know a change like this can bring questions, and we're working hard every day to make this transition as smooth as possible for you.

There will be no change to your safe deposit box agreement until your next billing cycle. At that time, Fifth Third standard pricing will apply.

If your safe deposit box is located in a branch that is scheduled to close, you should have already received a separate communication with instructions and next steps. If you have questions about your safe deposit box or are unsure whether your branch is impacted, please contact us for assistance.

Your direct deposits and recurring automatic payments or transfers will continue without interruption, and your accounts, balances and scheduled activity will transfer automatically to Fifth Third.

If a payment, transfer or deposit doesn't appear as expected after September 8, please contact us or visit your local Fifth Third branch for assistance. We're here to help.

Your mortgage loan terms will not change as a result of this transition. Your interest rate, payment amount, and payment due date will remain the same, and there are no changes to your loan terms or fees. However, beginning September 1, 2026, Fifth Third Bank will become your mortgage servicer. You will receive a new Fifth Third account number, payment address, and customer service contact information. If you currently make payments through another bank's bill pay service, you'll need to update your payment information using the new account details provided. Automatic payments previously set up through Onity will transfer automatically and continue without interruption.