Private Bank Welcome Center

Your Investment and Trust accounts have transitioned to Fifth Third. You'll continue working with your Advisor and the specialists who support your relationship, now backed by the resources of Fifth Third.

If you currently have online access through Comerica Wealth Connect, you'll access your Investment and Trust accounts through Fifth Third Online and Mobile Banking beginning November 2. If you already use Fifth Third Online and Mobile Banking, simply log in with your existing credentials. If you currently use Comerica Wealth Connect and do not already have access to Fifth Third Online and Mobile Banking, you'll receive enrollment details in the mail.

Yes. Your Investment and Trust accounts will receive new account numbers as part of the transition. If you have online access, you'll be able to see your new account numbers when you log in to Fifth Third Online and Mobile Banking on or after November 2.

No changes to beneficiaries or trust instructions are expected as part of the transition. If any action is required for a specific trust or account relationship, your Advisor will contact you directly and guide you through any next steps.

Your investment history will not be transferred from Comerica Wealth Connect to Fifth Third Online and Mobile Banking. However, you'll have view-only access to Comerica Wealth Connect through November 15, 2026, so you can retrieve any historical information you may need.

 No. Your existing accounts will not experience fee changes as part of this transition.

Yes. Comerica branches and ATMs are now operating as Fifth Third Bank, and you have access to Fifth Third's branch and ATM network. Find your nearest branch or ATM here.

For most deposit accounts, including checking and savings, your account and routing numbers remain the same, unless you were notified otherwise.

Certificate of Deposit (CD) account numbers changed, and you can see your new account number in Fifth Third Online and Mobile Banking and on your CD maturity notice.

You can continue using your Comerica checks until your current supply runs out. After your current checks are used, you may reorder checks through your Advisor, who can assist with your request.

The terms and conditions of your loans did not change. Mortgage loans transitioned to Fifth Third on August 31, 2026, and all other loans transitioned along with your deposit accounts on September 8, 2026.

Loan account numbers have changed. You received updated information in a separate communication, and your new loan number will also appear on your first Fifth Third loan statement. Updated payment instructions and a new payment address were also provided for loans.

If you're unsure whether a communication is legitimate, contact your Advisor before responding.

Fraudsters sometimes target customers during bank transitions. Take a moment to verify before taking action and be cautious of emails, texts or phone calls that create a sense of urgency or request sensitive information.

Fifth Third employees or representatives will never ask you by phone, text or email for your password or PIN. Your Social Security number may be needed once during your first-time login to Fifth Third Online Banking to help verify your identity and protect your account.

You can continue reaching out to your Advisor for any questions or support. Your Advisor remains your primary point of contact and is available to help guide you through the transition and beyond.

You will continue working with your Advisor and Private Bank team, ensuring continuity in your relationship and service experience.

Fifth Third Private Bank offers a comprehensive suite of services, including investment management, trust and estate services, lending solutions and personalized wealth planning.

Your Advisor works with you to develop strategies aligned with your goals, bringing together the appropriate specialists and resources to support your full financial picture.