Integrated Receivables
Integrated Receivables (INR) is a web-based system that provides clients with the ability to manage receivables online.
Incoming payments (e.g., ACH, Lockbox, and Wire Transfer) are consolidated into a single dashboard for research, analytics, and reporting.
You will continue to have access to the Integrated Receivables platform following the transition to Fifth Third. Access to the Integrated Receivables Dashboard will be through a new single sign-on (SSO) in Fifth Third Direct beginning September 8.
Integrated Receivables
Access
- You will continue to use your current solution for integrated receivables following the transition, with access through Fifth Third Direct.
File transmission
- There will be no changes to file transmission protocols.
Remote deposits
- Remote deposits submitted through Fifth Third’s Electronic Deposit Manager service will not be integrated into your integrated receivables dashboard at this time.
- You will need to log in separately to the Electronic Deposit Manager platform to view deposits and manually reconcile them to your internal systems.
- If you currently have trace ID turned on in the Integrated Receivables dashboard at Comerica, you will continue to have this setting following the transition to Fifth Third.
Receivables with Payment Reassociation
Access
- You will continue to use your current solution for integrated receivables and payment reassociation (receivables matching) following the transition, with access through Fifth Third Direct.
- For clients formerly with Business Deposit Capture and Payment Reassociation, we will be reaching out to you regarding specific changes to your remote deposits submitted through Fifth Third’s Electronic Deposit Manager service to include the installation of software drivers.
File transmission
- There will be no changes to file transmission protocols.
- Participate in Fifth Third Direct (FTD) training and become familiar with accessing the Integrated Receivables Dashboard through the new single sign-on (SSO) experience within Fifth Third Direct.
- If you are an Integrated Receivables client without Payment Reassociation, use the Electronic Deposit Manager platform in Fifth Third Direct to view deposits, and manually reconcile the activity to your internal applications beginning September 8.
The resources below provide additional information to support your transition and help you take full advantage of Fifth Third Direct
- Quick Reference Guides [links]
- Implementation Guides [links]
- FTD Welcome Tutorials [Link]