Think big.

Inspired by you

Our customers inspire us to build a stronger community. Learn how we're investing in our customers and the communities we serve by reading our customers' success stories—told in their own words.

"Fifth Third helped us every step of the way, making sure we can be there for the women we help."

"I have a small OB/GYN practice in Michigan, and I was uncertain if I'd qualify for the PPP loan we needed to keep on going. Marybeth Brandabur, a banker at Fifth Third, helped us every step of the way, making sure we can be there for the women we help, the babies who’ll be born, and the families they’ll join. The positive effects of Marybeth's help will be far reaching."

Jonathan Cayle, MD, Michigan

"Fifth Third was crucial in my ability to secure a PPP loan as a self‑employed individual."

"For over 40 years, I’ve been performing all over the world, but as a result of COVID-19, I was out of work for the first time in my life. The help and dedication of Fidel M. and Akbar G., Personal Bankers at Fifth Third, was crucial in my ability to secure a PPP loan, even as a self-employed individual. I could not have made this happen without their help."

David C., Columbus

"Fifth Third made it possible for our staff to continue serving the most vulnerable people in our community."

"I'm the Executive Director of the Coalition for Homelessness Intervention and Prevention, a nonprofit in Indianapolis focused on ending homelessness. When we became worried about staying afloat, Jacob B., a Business Banking Relationship Manager at Fifth Third Bank, helped us apply for the PPP loan we needed. Fifth Third made it possible for our staff to continue serving vulnerable people in our community."

Dr. Chelsea H.C., Indianapolis

"I recently opened our family’s 5th car wash and could not be happier with Fifth Third Bank."

"The construction process can be complicated, stressful, and time consuming. However, I recently opened our family’s 5th car wash and could not be happier with Fifth Third Bank. My Florida Market Manager Mark Ryczek, Relationship Manager Gene Jackson, and Construction Loan Administrator Holly Steward handled the whole process so I could stay focused on running the family business. With the continued support of my Fifth Third partners, I am confident that we will be able to add two more facilities over the next few years."

Troy Montpetit, Owner, DT Santa Barbara Carwash, Floridas

"I could tell Todd genuinely wanted to help my business and family succeed for years to come."

"When Fifth Third’s Business Banking Relationship Manager Todd Sallee reached out to me to learn more about my company and overall goals, I quickly realized that I was not getting this level of interest or expertise from my current bank. I could tell Todd genuinely wanted to help my business and family succeed for years to come, so I made the important decision to move all my business to Fifth Third Bank. Whether we are facing the uncertainties associated with a pandemic or running business as usual, Todd will continue to play a critical role in Lagco’s success."

Randy Greene, President, Lagco Inc., Kentucky

"Thank you, Fifth Third, for your ongoing support of our efforts to serve our communities and change lives."

"Life Connection of Ohio is grateful to have a partner in Fifth Third Bank. My Relationship Manager Brent Williamson has become an integral part of my team. He has taken the time to understand our operations, our people, and most importantly our mission. In April, we broke ground to our new facility located next to Kettering Hospital. We are projecting the creation of 30 new jobs that will increase education and critical training of life-saving transplants. Thank you, Fifth Third for your ongoing support of our efforts to serve our communities and change lives."

Matthew Wadsworth, President & CEO, Life Connection of Ohio

Supporting Small Business Clients During COVID-19

SBA Paycheck Protection Program

$7.1 B approved, 25% LMI* outreach

87% of our small business loans under 150K

95% to companies with fewer than 50 employees

806K total jobs protected

61K clients with an average loan of 116K

Hot Sam's, Detroit

During the pandemic, Hot Sam's clothing store in Detroit was forced to shut their doors for the first time since 1921. This is the story of how Fifth Third Bank helped them reopen to hit their 100 year landmark and continue building their inspiring legacy.

Helping New Businesses Achieve Their Dream

Every small business starts with a big dream. Watch how Fifth Third Business Banking helped several small businesses achieve their dreams, as featured in the PBS series, "START UP."

Gest Carts

Watch how we helped the Dyes get their Gest Carts advertising vehicle business rolling in downtown Cincinnati.

Express Steel

See how we helped the Ardizzones forge ahead with their vision, enabling Express Steel to move from operating out of a pole barn into a full-production manufacturing facility.

Brendel’s Septic Tank Service

Watch how we helped Susan take the leap into business ownership, supporting her through the buying process.

Across the country, people and businesses are pulling together to make a positive difference. It’s their hard work for a better tomorrow that drives us.

Interested in learning how Fifth Third Bank may be able to help your business?