The Private Bank Client Service Center at 1-866-488-0017 is available 24 hours, 7 days a week to help with most questions regarding your relationship with Fifth Third.
If a certain department is closed at the time you call, an experienced agent will return your call on the next business day.
To access the Rewards Servicing Center without the assistance of a Private Bank Client Service Center Agent, select option 2 when you dial 1-866-488-0017. Rewards Servicing Agents are available Monday – Friday 9:00 a.m. – 9:00 p.m. ET; Saturday 9:00 a.m. – 7:00 p.m. ET.
Log in to Internet Banking and click on the Private Bank Rewards graphic in the upper right corner of the screen.