Stephanie Honan, APR (513) 534-6957
Fifth Third Bank

News Release

 

Fifth Third Bank Ranks as Top U.S. Bank
in Foreign Exchange Customer Service

9/2/11

Cincinnati – Fifth Third Bank was recently named the top U.S. bank in customer service in both North and Latin America by Euromoney Market Data’s 2011 Foreign Exchange Survey. More than 1,900 respondents from large and international corporations voted, ranking Fifth Third Bank third in the annual survey, and the only U.S. bank to make the top five.

"Providing superior customer service is a key focus of our Foreign Exchange team, especially now, given the market volatility and related concerns from our customers," said Bob Tull, vice president and managing director of Foreign Exchange and Commodities Risk Management for Fifth Third Bank. "We continue to rank in the top of Euromoney’s customer service survey, demonstrating that a superregional bank like Fifth Third can compete and effectively service businesses of all sizes.” The Euromoney Foreign Exchange survey is one of the most comprehensive quantitative and qualitative annual studies available on Foreign Exchange in the world.

Fifth Third Bank serves Foreign Exchange customers through 10 trading desks located throughout North America, including two recently opened in Charlotte, N.C. and Denver, Colo. The Bank also operates a Commercial branch in Toronto and a Representative office in Brussels, Belgium. For more information about Fifth Third Bank's Foreign Exchange solutions, visit www.53.com.

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company has $111 billion in assets and operates 15 affiliates with 1,315 full-service Banking Centers, including 103 Bank Mart® locations open seven days a week inside select grocery stores and 2,438 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Investment Advisors. Fifth Third also has a 49% interest in Vantiv, LLC, formerly Fifth Third Processing Solutions, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2011, had $276 billion in assets under care, of which it managed $25 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Fifth Third Bank. Member FDIC.