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Privacy & Security

As security challenges evolve, we’re here to ensure that the information you entrust with us remains safe. Stop by this page anytime for the latest news and tips on data security.


To report fraudulent or suspicious activity with your account, call 800‑972‑3030, Monday through Friday, 7 a.m.‑8 p.m. and Saturday, 8:30 a.m.‑5 p.m., ET.

How we protect you

From using the latest encryption technology to offering state‑of‑the‑art identity alerts, we offer multiple layers of identity and fraud protection.

Learn more about:

Protect yourself

Identity theft and fraud can not only hurt your bank account, it can also rob you of your peace of mind. However, there are steps you can take to protect yourself:

Top fraud schemes

Fraud can come in many forms. However, fraudsters have several go‑to favorites, including these three:

  • Malware scam
  • Card‑cracking scams
  • Phone scams

Take a look at the details below. By knowing how these schemes work, you’re in a better position to protect yourself in case a criminal tries to commit fraud against you.

Current threats and trends

Don’t fall for phish bait

Has something phishy arrived in your inbox? Phishing emails are a common way fraudsters try to get unsuspecting recipients to share personal and financial information.

Avoid the bait. Learn how to spot phishing:

Did you know?
Every 2 seconds there’s a new identity fraud victim.1