Fifth Third Bank

Homeowner reemployment

At Fifth Third, we understand that being unemployed, and having the additional responsibility of a mortgage, can be overwhelming. That’s why we’ve collaborated with NextJob, a nationwide reemployment solutions company, to offer an industry-first program that gives job search assistance to mortgage borrowers who are in serious risk of default, fully paid for by Fifth Third Bank. With NextJob, we recognized an opportunity to assist customers by paying for training that helps people identify their transferable job skills and regain the financial stability of a new job.

Helping borrowers find meaningful employment

NextJob's service features three parts that work cohesively with each customer:

  • One-on-one job coaching
  • Job search software featuring nine web-based training modules
  • Job Talk, a weekly webinar on a critical job search topic

John Courtney, CEO of NextJob, said, "Fifth Third Bank has demonstrated an inspiring level of customer commitment. The company understood that neither party benefits from a foreclosure. Job loss, followed by the loss of one's home, is severely damaging to individuals and families."

One of the program's successful participants, now working in the insurance industry, said, "I just want to say how much I enjoyed working with my coaches. If it hadn't been for their work helping me, I probably would still be unemployed. They gave me such hope and empowered me in ways I never would have used on my own."

Headquartered in Bend, Oregon, NextJob is a nationwide firm focused on full employment in America. Founded on the Golden Rule, its mission is to provide creative reemployment solutions for employers, lenders, government, and others to help job seekers land jobs and avoid the many impacts of unemployment. NextJob's service provides high quality, one-on-one job coaching and multimedia online learning that is highly effective, affordable, and accountable. To learn more, visit