Empowering Communities

Our Commitment

Fifth Third Bank, in collaboration with the National Community Reinvestment Coalition (NCRC), has made a commitment to invest $32 billion in the communities it serves through the year 2020. The plan is focused on serving low- and moderate-income and/or high minority communities and includes the 10 states where Fifth Third has branches. The commitment was developed with strategic insight gleaned from listening sessions with more than 200 community-focused organizations.

The plan was announced as a $27.5 billion commitment in February 2016, expanded to $30 billion in November 2016, and expanded again in October 2018 to $32 billion to reflect Fifth Third’s planned expansion in Chicago and surrounding communities. 

In the Commitment's first 3 years, Fifth Third invested $20.3 billion in the communities it serves.

The commitment includes lending and investments, including:

  • $11.2 billion in mortgage credit access
  • $11.1 billion in small business lending
  • $8.6 billion in community development lending and investments

Fifth Third’s community development plan also includes $213.2 million in Fifth Third Impact initiatives:

  • Housing-related investments
  • Small business-related investments
  • Philanthropy and community sponsorships
  • Diverse Hiring
  • Supplier diversity programs
  • Financial empowerment programming
  • Banking solutions and accessibility (branches, multicultural marketing and product innovation)

Through the plan, Fifth Third has committed to making housing-related investments that address the gap for consumers who need down payment assistance to achieve homeownership, support housing counseling and financial literacy to help families and individuals achieve their long-term financial goals, and help fund housing loan pools for minor home repairs or gap financing to support neighborhood revitalization. Fifth Third is also making small business-related investments that provide technical assistance for small business development and growth, and support the ecosystem for small business lending. The Bank will strengthen communities through $98.1 million in Community Reinvestment Act (CRA)-qualified philanthropic grants and donations. Charitable giving will include a focus on providing organizations with resources for capacity building, workforce training, and assistance for older adults.

The Fifth Third Impact programming includes branch and staff commitments. Under the Commitment, Fifth Third will open 11 branches in low- and moderate-income and/or high minority communities. Fifth Third will retain and hire mortgage loan originators focused on CRA success and expand small business staffing with CRA Small Business lenders.

The Bank is committed to ensuring that its human capital is inclusive and diverse. The Bank is increasing its efforts to support diverse suppliers, minority-owned, women-owned and veteran-owned businesses. Fifth Third Impact programming also includes the delivery of Fifth Third’s L.I.F.E. (Lives Improved through Financial Empowerment®) programs.

Read the 2019 ESG Report

Our Mission

The mission of the Community and Economic Development team at Fifth Third Bank is to responsibly empower underserved individuals, families and communities through the delivery of responsible and innovative financial solutions, leading to financially healthy people and sustainable communities. Community and Economic Development officers are active in the regions Fifth Third serves, collaborating with local community and business leaders to develop comprehensive and holistic solutions that address a community’s most important needs. Fifth Third is committed to increasing access to financial services, increasing mortgage lending in low- and moderate-income communities, increasing small business lending, and helping consumers enhance financial capability.

The Federal Reserve Bank of Cleveland rated it "Outstanding" for CRA performance for its most recent examination period: January 1, 2014 to June 30, 2016. The Bank earned an ‘Outstanding’ rating on the Lending and Investment tests and ‘High Satisfactory’ on the Service test resulting in an overall ‘Outstanding’ rating. You may find our statement about the rating and our CRA commitment, as well as a copy of our public evaluation here.

Learn more about the CRA

Community & Economic Development Offices

Click on each state to contact Fifth Third’s regional Community & Economic Development Officers.