Inclusion & Diversity

Our Commitment to Diversity & Inclusion

Diversity and inclusion are essential to our ability to serve our customers and accomplish our objectives. From serving our customers and delivering financial performance to building an engaging workplace, a strong supplier base, and vibrant communities, we are committed to ensuring every employee feels valued, respected and included. We are proud of our efforts, but recognize there still is work to do to ensure our workforce representation reflects the communities we serve.

Read Our Diversity Statement

Leadership Message

"There are no participation trophies when it comes to doing what is right, and there is no question that diversity is right for the vibrancy of our culture and for the health and vitality of our economy."

– Tim Spence, Chairman, Chief Executive Officer and President, Fifth Third Bancorp

Our culture brings our core values to life every day. It exemplifies who we want to be and how we get things done, whether it’s to our employees, our customers or our communities. Inclusion and diversity are integral to that culture. They’re not a guideline or a goal; they’re how we behave with every transaction and interaction. It’s how we earn a reputation for being trustworthy and for conducting ourselves ethically and professionally.

We are keenly aware that in order to have a dynamic and inclusive environment it takes leadership and we are holding our leaders at Fifth Third accountable for behaviors that will further build upon and sustain an inclusive environment. These behaviors include a set of capabilities that outline the expectations we have of our leaders. They include being actively inclusive by creating connections that prioritize diversity of thought, background and experiences when working with others. Our leaders are expected to be self-aware by taking the viewpoints of others into consideration and acknowledging them, while recognizing their own biases. And, they must leverage internal and external networks by gathering perspectives from inside as well as outside of their own team, looking for opportunities to inform decisions and strategies. At Fifth Third, we strive to be an inclusive, diverse and thriving organization, one in which each person feels valued, respected and understood.

Stephanie Smith standing in front a large sign with the words Be Respectful and Inclusive, Respect Diversity. Fully integrate ideas from varying perspectives.

Stephanie A. Smith,
Senior Vice President, Chief Inclusion and Diversity Officer

We are excited to work for the betterment of our communities in a tangible and meaningful manner. Our $32 billion commitment to the community is an example of our focus on corporate citizenship. It's what building a better kind of bank is all about—a bank that fundamentally improves the lives of customers and the well-being of communities we serve and live in; a bank that uses the power of our diversity and our commonality to build a better future.

Diversity in the Workplace

One way we ensure each one of our 20,000+ employees feels valued is through our Business Resource Groups. These groups are made up of constituencies of employees and allies who are focused on employee development, community involvement and business innovation.

Learn About Our Business Resource Groups

Supplier Diversity

Our suppliers are vital partners in providing high-quality products and services to our customers. To increase spend with a diverse supply chain and encourage diverse businesses to compete for contracting opportunities, we developed a supplier diversity program.

Learn About Our Supplier Diversity Program