A Message from Chairman, President & CEO Greg D. Carmichael
"All of us at Fifth Third are committed to helping build stronger communities because everyone benefits."
Whether you are a hard-working adult, a student with a bulging backpack, a small business owner examining your cash flows, or a bank seeking to be the one bank people most value and trust, it is better to be part of a strong community. This is why we give back and invest in all the communities we serve throughout our 10-state footprint and beyond. We do this by effecting positive change, empowering the underserved and engaging with our neighbors in the places where we live, work and contribute.
The 2017 Corporate Social Responsibility (CSR) Report is your guide to how we are working to build stronger communities. Last year, we received an “Outstanding” Community Reinvestment Rating (CRA) from the Federal Reserve Bank of Cleveland. It was an important marker along our journey to collaborate with community leaders, public entities and citizens to make a positive difference and leave a strong legacy of impact.
In the following pages, you will read about the ways this collaboration created value. How our $30 billion Community Commitment enabled first-time homeownership, small business growth and community redevelopment. How a community stretched financial support into meaningful help for those who needed it most. How listening to the needs of customers, employees and communities sparked innovation, new products and new services. How Fifth Third was recognized for our commitment to inclusion and diversity. How we set bold goals to protect our planet because it’s the right thing to do—for our environment, for shareholders and for everything and everyone with whom we share this Earth.
It’s important to know that these are not our stories, but yours. We are nothing without the people we serve. Thank you for investing your time to learn about our efforts to be a socially responsible business, and for all the ways you help us along our journey to do corporate social responsibility a Fifth Third better.
Greg D. Carmichael
Chairman, President & CEO, Fifth Third Bancorp