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Webinar: Simplify Receivables Processes by Automating Payment Reconciliation


Experts discuss how simplifying receivables processes with automatic payments can streamline your payment solutions.

Listen to a discussion with experts on how a managed services approach to automating receivables exceptions and process automation can:

  • Improve your days sales outstanding (DSO) through automation
  • Utilizes machine learning and artificial intelligence to quickly resolve any exceptions and promote straight through processing
  • Manage your exceptions across multiple bank relationships

Tuesday, 5/24, at 11 a.m. ET


Jennifer Hawkins

VP, Senior Product Manager, Fifth Third Bank

As part of Fifth Third Bank’s Managed Services team, Jennifer brings over 17 years of treasury management and receivables experience to the bank’s commercial customers with roles in product, operations, and implementations. Most recently, she has taken on the Expert AR Product Manager role, developing and building partnerships with Fintech companies to solve the evolving receivables journey.

Malcolm Williams, CTP

VP, Core Payments Team Lead - Treasury Solutions Consultants, Fifth Third

Malcolm Williams entered the banking industry in 1999 and joined Fifth Third in 2003. As a Treasury Solutions Consultant, Malcolm partners with our Treasury Management Relationship Officers as a technical liaison between Sales, Operations, Product, IT, and Executive Leadership to drive strategy, design, and implementation of payment solutions for our most strategic client relationships. His financial and technological backgrounds have been recognized as a key differentiator for the Fifth Third team in the industry.

Malcolm holds a Bachelor’s of Science Degree in Accounting and Computer Science. Malcolm is CTP-certified and an active member of the Association for Financial Professionals.

Recording Presentation

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