Rising to the Challenge of COVID-19
COVID Wellness and Support:
From the frontlines of healthcare to face mask manufacturers, small businesses to big cities, we've seen so many of our customers and partners—many who are essential workers—rise to the challenge as the world fights the coronavirus pandemic.
We'd like to share a few of their stories. We think you'll be just as inspired as we are.
"I'm proud to have helped with Fifth Third's contribution to the Crisis Ministry."
"I'm proud to have helped with Fifth Third's contribution to the Crisis Assistance Ministry in Charlotte, NC, an organization that gives aid to families in need and helps them get back up on their feet. A chance to be there for the families in our community is just one of the amazing things about working for a bank like Fifth Third."
– Joel D.
Fifth Third Community Economic Development Manager in Charlotte, NC
"We worked with the City of Chicago to support a loan fund through the Fifth Third Chicagoland Foundation."
"It isn’t easy to run a small business right now, which is why we partnered with the City of Chicago to support a loan fund through the Fifth Third Chicagoland Foundation, which brings low-cost capital to micro-businesses in the places that need it most. A special thanks from the Mayor of Chicago just motivates us even more to keep on working hard for our community!"
– Nicole J.S.
Fifth Third Community & Economic Development Manager in Chicago, IL
"When we help our clients, and it helps the community, those are my proudest days at Fifth Third Bank."
"Right now, as health and safety are of the utmost importance, it was an honor to help a medical staffing client keep their business running smoothly. When we help our clients, and it helps the community, those are my proudest days at Fifth Third Bank."
– Andrew S.
Fifth Third Financial Center Manager in Seminole, FL
"Getting businesses a line of credit that saves jobs doesn't just make people happy. It keeps the community strong."
"Taking care of employees is a big concern for the small business clients I work with. Getting businesses a line of credit that saves jobs doesn’t just make people happy. It keeps the community going strong."
– Madison G.
Fifth Third Personal Banker in Indianapolis, IN
"When you see someone who’s hardworking hit a rough patch, there’s nothing better than being able to help keep them going."
"Running a small business in tough times isn’t easy, but I was able to extend my client’s line of credit and defer payments so that he could keep paying his employees. When you see someone who’s hardworking hit a rough patch, there’s nothing better than being able to help keep them going. I'm proud to get to do work like that at Fifth Third Bank."
– Brad J.
Fifth Third Financial Center Manager in Grandville, MI
"I helped increase his line of credit so his business can weather the storm in these turbulent times."
"One of the clients I work with closely is an agricultural entrepreneur. I helped increase his line of credit so his business can weather the storm in these turbulent times. It was a pleasure to help someone who is working hard every day to feed us all."
– Bruce B.
Fifth Third Financial Center Manager in Western Michigan
"Being there for the families in our community is one of the best parts of working at Fifth Third Bank."
"The YWCA props up our entire community and provides childcare for essential workers. Helping them secure a grant was an extremely meaningful moment for me. Being there for the families in our community, during their time of need, is an honor and privilege."
– Melissa B.G.
Fifth Third Community & Economic Development Manager in Columbus, OH
"I’m just happy to be in a position where I can help the businesses that mean so much to all of us."
"Small businesses are what makes a community thrive, and helping them during uncertain times is how you keep that community thriving. I’m just happy to be in a position where I can help the businesses that mean so much to all of us."
– Brandon F.
Fifth Third Financial Center Manager in Loveland, OH
"Nothing made me happier than being there for her and keeping banking stress-free during a tough time."
"My client is a commercial property owner who was worried about coming into the branch to talk in person. I arranged for her to meet me in her car in front of the bank, where I took her deposits, and brought back her receipts. Nothing made me happier than being there for her and keeping banking stress free during a tough time."
– Jordan W.
Fifth Third Personal Banker in Louisville, KY
"Helping businesses that help others is the best part of my job."
"Northwest Activities Center is a nonprofit that was hit hard by the stay-at-home order. I was able to get them approved for a PPP loan, which had the direct effect of putting nine laid-off workers back on the payroll. Helping businesses that help others is the best part of my job."
– Shanda G.
Fifth Third Business Banking Relationship Manager in Detroit, MI
"Fifth Third donated the laptops our students needed to effectively work from home."
"As the VP of Academic Affairs at Tennessee State, I know how disruptive COVID-19 has been to our students. Without the proper technology, you have students who are working at a severe disadvantage. Hosetta C., a Senior Manager of University Relations at Fifth Third, organized a donation that we used to get students the laptops they needed to work from home. Education is so important, and Fifth Third was instrumental in giving students the tools they needed to thrive."
– Dr. Alisa M.
Nashville
"Fifth Third made it possible for our staff to continue serving the most vulnerable people in our community."
"I'm the Executive Director of the Coalition for Homelessness Intervention and Prevention, a nonprofit in Indianapolis focused on ending homelessness. When we became worried about staying afloat, Jacob B., a Business Banking Relationship Manager at Fifth Third Bank, helped us apply for the PPP loan we needed. Fifth Third made it possible for our staff to continue serving vulnerable people in our community."
– Dr. Chelsea H.C.
Indianapolis
"Fifth Third helped us every step of the way, making sure we can be there for the women we help."
"I have a small OB/GYN practice in Michigan, and I was uncertain if I'd qualify for the PPP loan we needed to keep on going. Marybeth Brandabur, a banker at Fifth Third, helped us every step of the way, making sure we can be there for the women we help, the babies who’ll be born, and the families they’ll join. The positive effects of Marybeth's help will be far reaching."
– Jonathan Cayle, MD
Michigan
"Fifth Third made it possible for our staff to continue serving the most vulnerable people in our community."
"I'm the Executive Director of the Coalition for Homelessness Intervention and Prevention, a nonprofit in Indianapolis focused on ending homelessness. When we became worried about staying afloat, Jacob B., a Business Banking Relationship Manager at Fifth Third Bank, helped us apply for the PPP loan we needed. Fifth Third made it possible for our staff to continue serving vulnerable people in our community."
– Dr. Chelsea H.C.
Indianapolis
"Fifth Third put in the extra hours to secure the PPP loan we needed to give us confidence about the future."
"I'm a dental specialist with a practice in Columbus, and I was feeling uncertain about what was next for my business. Stephanie A., a Small Business Community Lender at Fifth Third, put in the extra hours to secure the PPP loan we needed to give us confidence about the future. Her help and hard work truly made all the difference."
– Dr. Richard C.
Columbus
"Fifth Third made it possible for our staff to continue serving the most vulnerable people in our community."
"I'm the Executive Director of the Coalition for Homelessness Intervention and Prevention, a nonprofit in Indianapolis focused on ending homelessness. When we became worried about staying afloat, Jacob B., a Business Banking Relationship Manager at Fifth Third Bank, helped us apply for the PPP loan we needed. Fifth Third made it possible for our staff to continue serving vulnerable people in our community."
– Dr. Chelsea H.C.
Indianapolis
Across the country, people, businesses, and frontline workers are pulling together to make a positive difference. It’s their hard work for a better tomorrow that drives us.
How We Support COVID-19 Essential Workers
We are committed to helping customers navigate the coronavirus pandemic. In an effort to alleviate financial stress, we are offering COVID-19 Hardship and Loan Payment Assistance to our personal banking customers and support for our small business clients. And now more than ever, we are dedicated to the safety and security of our customers, employees and communities. During this time, we are taking precautions to protect our customers and employees and we’ve launched several initiatives to ensure we're here for our communities when they need us the most.
As always, thank you for choosing Fifth Third.