Customer Service Numbers

Personal

Customer Service Call Center

1-800-972-3030
Monday through Friday, 6 a.m. to 9 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday

Lost or Stolen Bank Card

1-800-782-0279
24 hrs, 7 days a week

TDD

1-800-546-7068
Monday through Friday, 6 a.m. to 9 p.m. EST
Saturday, 10 a.m. to 4 p.m. EST
Closed Sunday

This number requires a compatible TDD/TTYL machine

Apply for a Home Loan or Refinance

1-866-351-5353
Monday through Thursday, 8 a.m. to 8 p.m. EST
Friday, 8 a.m. to 6 p.m. EST
Saturday, 9 a.m. to 3 p.m. EST

Toll-Free International Fraud Support
1-513-900-3080

Small Business

Customer Service Call Center

Existing customers: Get immediate access to a Client Support Professional for in-depth support.
1-877-534-2264

Extended service hours:

Monday through Friday, 7 a.m. to 10 p.m. EST
Saturday, 8:30 a.m. to 5 p.m. EST

For questions about existing accounts:

1-877-534-2264

To open a new account:
1-866-531-4249

Commercial Support Center

1-866-475-0729
Monday through Friday, 7 a.m. to 10 p.m. EST