Fifth Third Bank

Equifax Data Breach

We're here to help protect your information.

By now, you’ve probably heard about the data breach at Equifax, which exposed the personal information of over 145 million people in the United States. The compromised information included individual names, addresses, birth dates and Social Security numbers. Rest assured that no Fifth Third systems were breached in this incident.

We take the security of your information very seriously and have privacy and security programs in place for your protection. We will continue to monitor the Equifax situation.  

Here are six steps you can take now for added protection:

1.    Check if your information may have been compromised.

•   If you haven’t already, visit www.equifaxsecurity2017.com to determine if your Information may have been compromised.

2.    Sign up for Fifth Third Instant Alerts®.

•   Fifth Third Instant Alerts® notify you of account activity with messages sent directly to your phone or email. To enroll, log in to Online Banking or our mobile app and choose “Alerts.”

3.    Review your bank statements and activity.

•   We recommend that you thoroughly review all statements as soon as they are issued and access your account information regularly through Online Banking or the mobile app.

4.    Review your credit bureau records.

•   You can access your credit reports once every 12 months at https://annualcreditreport.com/index.action.

•   If you’ve experience identity theft, consider freezing your credit:  

•   Prevents anyone from opening an account in your name.

•   For more details on any potential charges for this service, the Federal Trade Commission (FTC) provides https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs.

 5.    Be aware of scammers.

•   After cybersecurity incidents, fraudsters often use “phishing” and other scams to impersonate legitimate companies or organizations in an attempt to lure consumers into revealing confidential information. Stay protected; learn more by visiting our personal information page.

 6.    Consider enrolling in a credit monitoring service.

•   Protecting your information is an ongoing effort, one that is shared by you and us. Fifth Third Identity Alert® is an identity theft protection and credit monitoring service that provides you with daily credit monitoring and more.



Remember: If you see suspicious activity or suspect fraudulent activity, be sure to contact us immediately at 1-800-972-3030.