Retail Lockbox

Operations Center

Get an inside look at the Fifth Third Bank Operations Center, including information on our Retail Lockbox Network Services.
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When you need high-volume, low-dollar payments processed quickly and accurately, turn to Fifth Third Bank’s Retail Lockbox services.

Our experienced team will work with you to develop a customized processing system that can streamline customer payments and help turn them into working capital faster.

Our sophisticated imaging technology and processing sites are uniquely positioned to optimize mail time and decrease float.

These sites operate 24 hours a day, seven days a week to accelerate payment processing and give you quicker access to funds. Each business day, your critical accounts receivable information is captured and transmitted with a detailed audit trail.

You can access reliable and timely information on every deposit through Fifth Third DirectSM.

With a retail lockbox solution for collecting payments, you can also count on:

  • Access to specific check images to expedite dispute resolution
  • Expedited accounts receivable reconciliation
  • Data consolidation across sites

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Find out why Phoenix-Hecht consistently rates Fifth Third Bank Retail and Wholesale Lockbox Network services as a national leader in providing lockbox services. Contact a Treasury Management Officer or a Relationship Manager.

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Product Overview

Retail Lockbox