Enable your customers to pay online or by phone with Biller Direct.
We know businesses want to reduce expenses and accelerate cash flow while maintaining customer satisfaction. You can provide your customers with a convenient, consistent payment experience—customized to support your specific business needs—with Biller Direct.
Choose custom-branded online payments or telephone payments for a better customer experience.
Whether you choose an Internet payment service site or an Interactive Voice Response (IVR) telephone payment system, you gain an easy-to-use, always-accessible channel for receiving customer payments. In addition, you can enjoy quicker access to funds, fewer late payments, and increased customer loyalty through these custom-branded services.
We establish these customized channels quickly—giving you faster implementation and results.
You will benefit from:
- Reduced operational costs and increased efficiencies (compared to traditional paper-based receivables processing methods)
- Enhanced self-service options for your customers to make payments
- Accelerated cash flows and improved cash forecasting through quicker availability of electronically cleared items
Here's how it works:
- Our team will create a custom-branded website or an Interactive Voice Response (IVR) system per your specifications.
- Your customers simply access the website or IVR system and authorize their payment—24 hours a day, seven days a week.
- We process the payment electronically and credit your account for faster funds availability.
Find out more about our Biller Direct solution. Contact a Treasury Management Officer or a Relationship Manager.