Fifth Third Information Technology's vision is to be recognized as an industry-leading services company by efficiently delivering solutions and services our customers can rely on. We strive to create a business-focused team that drives significant value for the Company while building customer-centric service delivery models through the integration of technologies, data, and processes. Our customers' trust is earned through the effective delivery of resilient, secure products and services while balancing business needs with industry and regulatory requirements. Consider a career in Fifth Third Bank's Information Technology Division if your career goals align with our vision.
Fifth Third Information Technology is comprised of several areas including:
The Shared Services and Corporate Applications (SSCA) group provides customer-focused, cost-effective and high-quality technology services across all divisions of the Bank. The main goal is to deliver value to the Bank by creating experienced and knowledgeable centers of excellence for strategic technologies, exploiting opportunities to improve service delivery, and encouraging collaboration and best practice sharing within the Bank.
SSCA consists of three areas – Enterprise Solutions, IT Infrastructure, and Security and Risk Services.
Enterprise Solutions consists of Enterprise Applications, Architecture, Data Management, and Corporate Applications. Enterprise Applications provides design, deployment, and maintenance of strategic technologies used by multiple Bank divisions. Architecture defines standard technologies to be used across the Bank, aids in the design of new applications, and evaluates the architecture of new and existing applications to ensure a common architecture framework for all applications. Data Management is responsible for maintaining the Bank's substantial data stores and providing accurate and customized data warehouses to internal Bank customers to aid in decision making. The Corporate Applications group supports all Finance, HR, Risk and IT applications.
IT Infrastructure supports the computing infrastructure that runs the IT applications and services utilized by the Bank and its customers. The team implements and maintains all aspects of the IT infrastructure, including desktop hardware and software (e.g., PCs, peripherals, telephones), network connectivity, data center hardware (e.g., mainframes, servers, storage), and infrastructure and messaging services (e.g., email, WebSphere). IT Infrastructure is also responsible for monitoring and resolving incidents through its Command Center Operations and Help Desk support functions.
Security and Risk Services
Security and Risk Services is comprised of five teams – Business Continuity Management, Information Security, ITIL Enterprise Process Management, IT Governance, and IT Risk Management – which are dedicated to protecting Fifth Third Bank systems and information. Each team within this department has a specific area of responsibility in protecting the assets of the Bank, including:
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